Before using the service, please read our Terms and Conditions carefully. To use the website or subscribe to services via online platforms, you must agree to and accept the Terms and Conditions and the associated Privacy and Cookies Policy.

Legal Information

The company P.T.A.G. – Property Tax Agency Lda is a private limited company headquartered at Rua Manuel dos Santos Vaquinhas, Lote 106, R/C-A 8135-173 Almancil, with the VAT number 508203490.

Access and Registration to the Website

Clients of this service guarantee that they are of legal age (18 years or older) and ensure that all data provided to P.T.A.G. – Property Tax Agency Lda is true and complete. Whenever necessary, they must update the initial data. P.T.A.G. – Property Tax Agency Lda reserves the right to cancel the service at any time without prior notice if it detects irregularities in the information provided by the client.

Using the Website of P.T.A.G. – Property Tax Agency Lda

P.T.A.G. – Property Tax Agency Lda does not guarantee that the service is free from errors or nonconformities. The service website of P.T.A.G. – Property Tax Agency Lda was developed to be integrated into third-party platforms and systems, and it is subject to their Policies and Conditions. P.T.A.G. – Property Tax Agency Lda is not responsible for any changes in such Policies and Conditions that affect the proper functioning of the P.T.A.G. platform.

Content

P.T.A.G. – Property Tax Agency Lda manages this website with the goal of improving public access to information about the services identified on it. P.T.A.G. – Property Tax Agency Lda aims to keep this information up-to-date and accurate and will try to correct any errors that are reported. However, it is not responsible for the accuracy, quality, safety, legality, or lawfulness, including compliance with copyright and related rights, of the contents, products, or services contained on this site that have been provided by other entities, advertisers, or partners. P.T.A.G. – Property Tax Agency Lda cannot guarantee that a document available on this website reproduces an officially adopted text exactly. Therefore, only the version of acts published in the “Diário da República” is considered authentic.

Support and Assistance

All services on our website include support through the help center for submitting and clarifying doubts via the following email: admin@ptag.pt

Changes to the Terms and Conditions

The Service Terms and Conditions can be updated by P.T.A.G. – Property Tax Agency Lda without prior notice. Clients must check them regularly to stay informed. Use this service only if you agree to the Terms and Conditions of P.T.A.G. – Property Tax Agency Lda.

Alternative Dispute Resolution

In the event of a dispute with P.T.A.G. – Property Tax Agency Lda, clients may resort to a Consumer Alternative Dispute Resolution (ADR) entity. For more information, refer to the Consumer Portal or CNPD.

Privacy and Cookies Policy

P.T.A.G. – Property Tax Agency Lda takes your privacy very seriously! While showing your preferences when browsing our website, we would also like to inform you about our Privacy and Cookies Policies. We hope the information below is easy to understand, and if you have any questions, we are entirely at your disposal. When you accept our Privacy and Cookies Policies, you also agree to the Terms and Conditions of our website.

What personal information is collected?

We mainly collect information in the following ways:

1.      Information provided when filling out forms on our site, for example, when you send us a meeting request;

2.      Information collected automatically through cookies, as explained further below.

How can your information be used?

We may use your information in the following ways:

1.      To provide information about our services through newsletters or automated campaigns;

2.      To ensure that our website content is presented in the most effective manner for you and your computer;

3.      To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, and statistics;

4.      As part of our efforts to keep our website secure and protected.

Note: All the information you provide is stored on our servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we receive your information, we will use rigorous procedures and security measures to prevent unauthorized access. Collected data will be processed with the utmost confidentiality by our company and will not be transmitted to other entities. P.T.A.G. – Property Tax Agency Lda reserves the right to keep the following data (name, email, phone) for its own advertising purposes, to inform people about its products/services or company updates.

To be more specific, if you agree to the website's Terms of Use and Privacy Policies, your data will be stored with greater confidentiality. It is also important to mention that at any time, if you wish for P.T.A.G. – Property Tax Agency Lda to no longer store and use your data for marketing purposes or updates, you should express your wish in writing, and your data will be immediately deleted. From then on, whenever you want to contact us, you will need to accept our Privacy and Cookies Policies as well as the website's Terms of Use, to protect both you and us as a company.

Never forget your rights:

·         Right of Access: Upon request, we can provide you with a copy of the personal data we hold about you, as well as the tools we use to register your data.

·         Right to Be Forgotten: Upon request, we can delete all your data from all tools and software we use, including your client account.

·         Right to Data Portability: Upon request, we can provide your personal data in a structured, commonly used, and machine-readable format.

·         Right to Object: Upon request, we can ensure your data is not used in any circumstances.

Cookies

What is a cookie?

Cookies are text files containing small amounts of information that are stored on your computer when you visit a website. Cookies are sent back to the originating website during each visit or to another website that recognizes the cookie. Cookies are useful because they enable a website to recognize a user’s device. They perform various tasks, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally enhancing the user experience. They can also help ensure that the ads you see online are more relevant to your interests.

You have the power to disable cookies in your browser settings or by making changes to antivirus program tools, such as Norton Internet Security. However, this may change how you interact with our website or other websites. It may affect or prevent logins to programs, sites, or forums.

Cookies of P.T.A.G. – Property Tax Agency Lda

On this website, cookies are used to facilitate features and functions that improve your browsing experience. They are also used to measure the performance of our website and the ways visitors navigate the site. Below is detailed information about the cookies we use and their impact on your browsing experience.

Disabling/Enabling all cookies

As mentioned earlier, you can accept or refuse cookies by modifying your browser settings. However, if cookies are disabled, you won’t be able to use all interactive features of the website. The latest web browsers allow control of saved cookies through their settings.

To learn more about cookies, including how to see which cookies have been set and how to manage and delete them, you should consult the support of your navigation system.

Important Note:

Cookies are stored on your device, so you always have the option to remove or block them if deemed appropriate. All data is encrypted, and P.T.A.G. – Property Tax Agency Lda never has access to it! Please note that we are not responsible for the content or accuracy of third-party websites.

More information about cookies

There are four main types of cookies used by websites. These categories are described below, based on information published in the International Chamber of Commerce Cookie Guide:

1.      Strictly Necessary Cookies - These cookies enable services you specifically request. They are essential for allowing you to navigate the website and use its features, such as accessing secure areas of the site.

2.      Performance Cookies - These collect anonymous information on the pages visited. These cookies collect information about how visitors use a website, for example, which pages are accessed most frequently and if they receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and thus anonymous. They are solely used to improve the functioning of a website.

3.      Functionality Cookies - These remember the choices you make to enhance your experience. These cookies allow the website to remember the choices you make (such as your username, language, or region) and provide enhanced and personalized features. For example, a website may provide local weather reports or traffic news by storing your region in a cookie. They can remember changes made to text size, fonts, or other parts of web pages you can customize. They can also be used to provide services you request, such as watching a video or commenting on a blog. The information collected by these cookies can be anonymized and cannot track your browsing activity on other websites.

4.      Targeting/Advertising Cookies - These collect information about your browsing habits to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an ad, as well as to help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the permission of the website operator. They remember that you visited a website, and this information is shared with other organizations, such as advertisers. Very often, targeting or advertising cookies are linked to the functionality of the site provided by the other organization.

You agree that:

1.      You have read all the terms presented by P.T.A.G. – Property Tax Agency Lda.

2.      We have the right to share your personal information with our P.T.A.G. – Property Tax Agency Lda team, whether contracted or subcontracted, maintaining confidentiality, and with search engine providers that assist us in improving and optimizing our website, as well as with any information provided by you on the website ptag.pt..

3.      If we have a duty to disclose or share your personal data to comply with any legal obligation or to protect the rights, property, or safety of our clients or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes or other purposes already presented. You can exercise your right at any time by contacting us via email at admin@ptag.pt, informing us which data we should delete from our database.

Changes to Our Privacy Policy

Any changes we make to our privacy policy in the future will be published on this page. Please revisit frequently to see updates or changes to our privacy policy.

Contact

Questions, comments, and requests related to this privacy policy are welcome and should be sent to admin@ptag.pt.